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Our team

Janders Dean consultants are global thought leaders in their field, and are known and respected by our clients and the wider industry for their pragmatic and deliverables focused advice. Our team members have unparalleled experience in law firm and corporate legal management and transformation roles, are experts in lawyer behaviours and working practices, maintain industry leadership in future thinking and innovation, and work closely with our valued clients in a number of areas across both strategic and operational advisory services.

StephanieStephanie Abbott – Director

Stephanie is the leader of our APAC Knowledge Management & Innovation Practice and is a dynamic and innovative senior consultant in the areas of legal knowledge management and organisational development. She has been working with law firms and in-house legal teams in the areas of knowledge management, process improvement, technology and learning for over 13 years, and combines deep experience in her field of expertise with a strong commercial and practical sense.

Stephanie combines a big-picture outlook with strong attention to detail. She has a proven track record in establishing new knowledge management functions, extending established good knowledge management practices into new geographies or practice areas, integrating internal and client-focussed knowledge activities, and updating, refocusing and re-energising established knowledge operations for greater efficiency and value.

Stephanie started her career as a practising lawyer, which gives her an intimate understanding of the priorities, needs and behaviour driving the organisational dynamics of her legal clients. She has held senior organizational development and knowledge management roles in major international law firms, such as Mayer Brown and Gilbert + Tobin.

Email Contact: Stephanie.abbott@jandersdean.com

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Andrew BakerAndrew Baker – Director

Andrew is the leader of the Janders Dean’s Legal Transformation Practice, and is considered a global industry leader in the areas of legal process improvement, legal project management, client facing technology solutions, and the application of data science and innovation to transforming legal practice.

Prior to joining Janders Dean, Andrew held global formation, leadership and legal innovation roles at SeyfarthLean Consulting and Seyfarth Shaw. In these roles, he had responsibility for both developing the strategy, and successfully executing, the design and development for various technology products that improve legal workflow, transparency, and collaboration. He has constantly worked to enhance the use of technology and data services so that these are tuned to meet the evolving needs of corporate law departments and private practice firms.

Andrew is responsible for the creation of the industry’s first Legal Technology Innovations Office focused on enhancing law firm services through product innovation and applying technology-focused services to active legal engagements, and established new legal services roles to address growing technology and process innovation needs.

Email Contact: Andrew.Baker@jandersdean.com

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jciceroJennifer Cicero – Senior Consultant

Jennifer is a Senior Consultant at Janders Dean, with a focus on the design and implementation of law firm finance system technologies, enhanced business intelligence and management reporting, and achieving process efficiencies. Jennifer plays a lead role as test consultant for Janders Dean, with a specialist area of focus being the testing of finance and accounting departmental functions on the Thomson Elite 3E Practice Management System and related integrated applications.

Jennifer is a qualified accountant and has a wealth of experience in the leadership of law firm accounting and finance functions. Previous roles have included the National Accounting Manager for TressCox Lawyers where she was responsible for all aspects of the firms’ management and financial accounting, and Finance Practice Manager at Gilbert + Tobin where she held responsibility for streamlining finance processes and managing firms’ WIP and debtor positions. Both of these firms have undertaken major Elite 3E implementation projects where Jennifer played a lead role on the project. Jennifer has also held roles at Fairfax Media (Group Management Accountant) and Capgemini Consulting (Finance Manager).

Email Contact: Jennifer.Cicero@jandersdean.com

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JessicaJessica Cooke – Consultant

Jessica is a Consultant at Janders Dean, and is a leading analyst and technical documentation developer for law firm Practice Management System upgrade and improvement projects. Jessica is a core member of the UAT consultancy team for Janders Dean. Jessica has held accounting roles at private practice firms such as McCullough Robertson and Stacks, and has held responsibility for the management and integrity of new client and matter opening processes, confidentiality and security configurations, and detailed UAT programs. Jessica has been involved in numerous Elite Enterprise, Elite 3E and IntApp implementations.

Email Contact: Jessica.Cooke@jandersdean.com

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Emilie Franke

Emilie is the Administrative Assistant for Janders Dean HQ team and works with our global group of consultants to help develop and manage our internal processes and policies.

Email Contact: emilie.franke@jandersdean.com

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BritaBrita Golsby-Smith – Client Relationship & Marketing Manager (APAC)

Brita is the Client Relationship & Marketing Manager for Janders Dean in the APAC region and works with the team to manage the logistics of our annual APAC conferences and industry thought leadership events. Brita has a long history in the international marketing and business development discipline, having held senior positions across numerous industries.

Email Contact: info@jandersdean.com

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Karl HaraldsonKarl Haraldsson – Senior Consultant

Karl is a Senior Consultant at Janders Dean. Karl specialises in business analysis, systems design, legal project management, and legal service design. In addition to those core service areas, Karl possesses a distinctive skill set related data analytics, helping clients define, analyze, and visualise data related to the practice of law. Karl’s data expertise extends beyond mere financial data and into practice analytics, enabling clients to better comprehend, communicate, and act on insights gleaned from quantitative analysis of legal data.

Prior to joining Janders Dean, Karl held central roles in data solutions, legal technology innovation, and legal project management at SeyfarthLean Consulting and Seyfarth Shaw.

As a data solutions architect at SeyfarthLean Consulting, Karl partnered with large, multinational corporate legal departments and law firm partners to use quantitative methods to enhance awareness, forecast matter outcomes, and pinpoint factors that impact the risk and volume of matters. Through a mix of domain expertise, business analysis skills, fluency with statistics, and a command of data visualisation best practices, Karl made data relevant to lawyers in new and exciting ways that improved the delivery of contemporary legal services.

At Seyfarth Shaw, Karl managed the delivery and support of SeyfarthLink, the firm’s award-winning proprietary online client collaboration platform. In that role, Karl worked shoulder-to-shoulder with firm partners, firm leadership, and stakeholders from corporate clients to design and implement novel technological solutions to address their business problems.

Email Contact: karl.haraldsson@jandersdean.com

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greycircleRebecca Kiss – Senior Consultant

Rebecca is a Consultant at Janders Dean and is a leading process and configuration analyst across the areas of law firm Practice Management System upgrade and improvements projects.
Her major focus is on the design and implementation of law firm finance system technologies, enhanced business intelligence and management reporting, and achieving process efficiencies.
Rebecca is dedicated to providing our clients with assistance in upgrades, system implementations (including mapping and automation) and process streamlining in the Accounting functions.

Rebecca is currently completing her CA membership and holds a wealth of experience in the leadership of law firm accounting and finance functions. Rebecca implemented and managed many process improvement tasks whilst at McCullough Robertson and continues this in her current managerial role at ClarkeKann. Rebecca has been involved in numerous system upgrades and implementations of Finance system including payroll functions.
Rebecca also has experience in the revenue and taxes area of Accounting for Virgin Airlines.

Email Contact: rebecca.kiss@jandersdean.com

kiraKira Lewis – Client Relationship & Marketing Manager (UK & EMEA)

Kira is the Client Relationship & Marketing Manager Janders Dean in the UK and manages the planning and logistics of our conferences and industry thought leadership functions. Kira hold a Bachelor of Market and Business Psychology from Griffith University in Australia, and has held leadership roles in the Marketing Functions of numerous major law firms and professional services organisations.

Email Contact: info@jandersdean.com

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justin_bwJustin North – Director

Justin is the founder of Janders Dean and specialises in working with Board and Management Team level resources and leading Information Technology and Knowledge Management planning projects aimed at improving firm efficiencies, profitability, fee earner working practices and user experiences. His role requires in depth expertise and understanding not only of law firm management processes and emerging technologies, but also of the unique law firm processes and the way in which lawyers and law firm user communities/clients operate.

As part of the development and deployment of management, knowledge, innovation, and technology strategies for international law firms, Justin has regularly worked with resources of all levels of law firm management and with practicing lawyers in multiple international jurisdictions in order to improve departmental priorities, address people management and skill issues, and mentor staff in multiple support departments on their roles within project execution. Justin regularly works directly with senior international partnership and management level personnel, and liaises between technical project staff and senior sponsorship teams to ensure communication and change management aspects of an engagement do not threaten technical milestones, project success, usability goals, or defined and agreed customer service level agreements.

Prior to forming Janders Dean, Justin was a lead consultant with Hildebrandt Baker Robbins & Company for five years, operating out of the London and New York and has held senior roles with Deloitte and some of the world’s largest law firms. Justin has over a decade’s experience working directly firms in the United Kingdom, the United States, Australia, and the wider Asia-Pacific region, and is considered a thought leader in law firm transformation and innovation.

Email Contact: Justin.North@jandersdean.com

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Barry SitompulBarry Sitompul – Senior Consultant

Barry is an expert in engaging key stakeholders to translate business requirements into new technology solutions and system enhancements that deliver significant business process improvements. With strong background in enterprise applications, he possesses outstanding data management and analysis skills to enable the integration of new solutions with existing business applications.

 

Barry has worked with a number of law firms in Australia. In his most recent role as Information Technology Manager at Jackson McDonald, he was responsible for the enhancement of Document Management System and Practice Management System implementations, ensuring their alignment with key business transformation projects, such as Mobile Office and Paper-Light initiatives, which led to improved business performance and efficiency.

Email Contact: barry.sitompul@jandersdean.com

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greycircleKeyser Soze – Senior Consultant/Fixer

Who is Keyser Soze? He is supposed to be Turkish. Some say his father was German. Nobody believed he was real. Nobody ever saw him or knew anybody that ever worked directly for him, but to hear Kobayashi tell it, anybody could have worked for Soze. You never knew. That was his power. After that, our guess is that you will never hear from him again. The greatest trick the devil ever pulled was convincing the world he did not exist. And like that, he is gone.

Email Contact: Keyser.Soze@jandersdean.com

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AlistairAllister Spencer – Director

Allister is a senior leader of the firm’s Operational Transformation and Technology practice area.

Allister is the Functional User Acceptance Testing and Technical Acceptance Testing leader for Janders Dean on a number of Practice Management System Implementation/Remediation projects, and has also led the redesign of workflow, delegation and working practice changes aimed at ensuring lawyer, secretarial and financial accounting personnel efficiency on numerous rescue projects that we have been called into.

Allister is an Elite 3E technical expert, and has a wealth of experience in both Elite 3E and the IntApp application suite. He has strong technical phase project management skills, is experienced with requirements gathering methodologies and data migration techniques, and also has a strong understanding of law firm financial practices and procedures.

Prior to joining Janders Dean, Allister worked with Australian law firm McCullough Robertson where his role was to hold primary responsibility for the management of enhancement programmes and major upgrades to the firm’s Practice Management System (Elite Enterprise) in order to ensure that the firm achieved a tangible return on their investment. Between 2007 and 2010, Allister was the President of the Asia Pacific Thomson Reuters Elite User Group.

Email Contact: Allister.Spencer@jandersdean.com

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Mike ThorpeMike Thorpe – Associate Consultant

Mike is an Associate Consultant working with us on various off-shore located projects. He specialises in leading major technology planning and deployment projects aimed at improving firm efficiencies, profitability, fee earner working practices and user experiences. Mike has a detailed understanding of law firm working practices and emerging technologies, which, in turn are uniquely interpreted into successful projects that are sensitive to change and risk.

Mike possesses skills that have been gained through development and implementation of software, business solutions and infrastructures from initial conception to completion. His experience covers customer and business liaison, and the development and execution of design and testing strategies for global firms. He has led a number of successful implementation projects within budget, scope, timescales and to deliverable expectations.

Mike combines his programme leadership skills with extensive hardware, database, and software experience, and excellent people skills that have been gained from over a decade of working within dedicated project environments. Mike has worked directly with senior offshore partnership and management level personnel, and liaises between senior stakeholders, technical project staff, senior sponsorship teams to ensure communication and change management aspects of an engagement do not threaten technical milestones, project success, usability goals, or defined and agreed customer service level agreements.

Email Contact: Mike.Thorpe@jandersdean.com

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michelleMichelle Wilkie – Consultant

Michelle is a Consultant at Janders Dean, and is a leading process and configuration analyst across the areas of law firm Practice Management System upgrade and improvement projects. Michelle has held senior systems, transformation, and finance/accounting roles at numerous private practice firms across the Australia/APAC region, and is regularly called on by our clients to assist with the development and management of operational process review and transformation activities. Michelle has been involved in numerous Elite Enterprise, Elite 3E and IntApp implementations.

Email Contact: Michelle.Wilkie@jandersdean.com

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